Sensio
Sensio Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sensio has 1.8 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Sensio to a friend or colleague.
- Rating Distribution
Pros: Looks good, Awesome griddle, Gorgeous looking pan.
Cons: Customer service, Doesnt work, Does not care about customer.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sensio has 1.8 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Sensio to a friend or colleague.
- Rating Distribution
Pros: Looks good, Awesome griddle, Gorgeous looking pan.
Cons: Customer service, Doesnt work, Does not care about customer.Recent recommendations regarding this business are as follows: "Just get a new unit if this one breaks", "Don’t buy a Bella electric water pot or deal with Sensio!", "Find a local small appliance repair company to seek help.", "Don't buy this type of Air Fryer.", "buy from a store you can bring your product back to".
Most users ask Sensio for the refund as a solution to their issues.
Consumers are not pleased with Location and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tonasket, WashingtonHow and Who do I Contact to discuss a severe Personal Injury Caused By Bad Design of Product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carol Stream, IllinoisWarranty
Preferred solution: Deliver product or service ordered
User's recommendation: Just get a new unit if this one breaks
Worst customer service ever!
- Seemed to be a nice product
- This stupid maze to ask a simple question
- Does not care about customer
- Customer service
User's recommendation: Don’t buy a Bella electric water pot or deal with Sensio!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCheck update
Preferred solution: Full refund
Bad built product, Warranty
User's recommendation: Don't buy this type of Air Fryer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacement rubber foot
Preferred solution: Replacement part.
User's recommendation: Find a local small appliance repair company to seek help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing coffee scoop for 14 cup artisan series and question about programing.
Got in touch because scoop was missing from my newly purchased coffee unit. Just send me a scoop.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSensio has 81 complaints on Better Business Bureau
I'm getting the runaround from Sensio for the Bella electric skillet I bought on Amazon 6 months ago. I've used it under 10 times at most, mainly for bacon and eggs and chicken.
While the heat is uneven, the pan is so gorgeous I didn't really mind.....at first. I had to cut the bacon strips in half because the heat is in the middle of the pan, so I'd have to move the center pieces to the edges and move the side pieces to the center. I could cook the four eggs in the middle and I liked that they slid around. The fried chicken did okay the first two times, but the third time I couldn't get them cooked thru no matter how high I turned the heat.
Chicken stew, on the other hand, no matter how LOW I turned it , it was always boiling. The chicken would cook fast but the carrots/potatoes/onions wouldn't cook thru, even if I microwaved the vegetables for 8 minutes first.
The last time I did eggs, they stuck to the pan even worse than my old electric skillet. Sensio has demanded endless documentation and the "amazing team" has put me off for a month now.
- Gorgeous looking pan
- Looks good
- Customer service
- Products do not wor
- Doesnt work
Preferred solution: Send a replacement pan
Bad slicer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPathetic Customer Service and Product
- Looks good
- Terrible customer service
- Doesnt work
- Does not care about customer
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE SENSIO BELLA PRODUCTS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost the drip tray on my Bella Ceramic Copper Titanium Griddle
- Awesome griddle
Preferred solution: Let the company propose a solution
Poor response no responce
User's recommendation: buy from a store you can bring your product back to
Replacement parts
User's recommendation: Make sure you can jump through their WARRANTY HOOPS
I have Sensio slow cooker model WJ-4000E. Broke handle on side need replacement.
I have Sensio slow cooker model WJ-4000E. Broke handle on side need replacement.
Preferred solution: Need handle
Bella houseware is affiliated with them
- Terrible customer service
- Does not care about customer
Preferred solution: Deliver product or service ordered
User's recommendation: Buyer beware
About
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Sensio is an American company specializing in small kitchen appliances. Being a subsidiary of the Elite Group, Sensio Inc produces, markets, and distributes products throught its network of trusted retailers in the US. In 2014, the company launched a number of renowned brands including Brim, Authentic Throwback Appliance, and Bella Dots Collection etc. With the launch of its UK branch office, Sensio Inc expanded its global presence in Europe. Sensio established strategic partnership with a number of leading retailers in the country and sells its products at Kohls, WallMart, and Shopko etc as well as many other chain stores.
Sensio is ranked 654 out of 2905 in Appliances and Electronics category
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I have the 2.2lb fryer, since 2019. Love it, no problems, What is the size in quarts?