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I purchased Bella espresso maker for gift. My friend told me "Switch fell off so cannot steam milk anymore. " I looked for receipt and luckily found still under the warranty. I contacted customer service. They told me to send copy of receipt, cut off plug part ,silver...
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#1007958
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I recently had to contact Bella regarding a toaster problem. To get a refund, they gave me a list of documents to send back plus the cut end of the power cord. Because it was going to CANADA - this was an international package and cost me almost $10. The original cost...
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Anonymous
S0420

Bella Customer Service is horrible. They are rude and abrupt. The representative i had was more interested in arguing with me then helping me. Its a shame because i use to LOV...

I didn't like
  • Customer service
#932171
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6-12-16 I HAVE RECENTLY PURCHASED THE SINGLE SERVE COFFEE MAKER AND THE FIRST ONE HEATED THE WATER AND DID NOT BREW THE COFFEE AND THE SECOND ONE BREWED ABOUT 1/2 CUP COFFEE WITH WATER STILL REMAINING IN THE TANK. VERY SLOW. THIS MEANT I HAD TO MAKE 3 DIFFERENT TRIPS...
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3.5
#864387
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Called company right away for broken part. Stated it was on backorder and would be shipped when available. Months went by. Called company again. No not able to get as not making anymore...yeah right...so then they stated they would refund me the whole machine. ...
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I didn't like
  • Customer service
#753079
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I purchased a "set" of Bella Dots appliances from Sams Club on October 1, 2013. The set was a toaster and coffee maker. The warranty for each appliance was one year which I thought was great since most small appliances only offer a 90 day warranty. Approximately two...
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#497194
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